Privacy Policy

Who we are

Cooper Building & Roofing Company is a roofing contractor based in Huntsville, Alabama, serving Huntsville, Madison, Athens & North Alabama. This policy explains what we do with information collected through this website.

Information we collect

• Information you give us: name, phone number, email address, property address, the service you are interested in, and notes about your roof.
• Basic technical information your browser sends automatically, such as approximate location, device type, and the pages you visit, used to keep the site working and understand which content is useful.

How we use it

• To contact you about the inspection, quote or service you requested.
• To prepare estimates and, where applicable, insurance claim documentation.
• To schedule crews, order materials, and complete your project.
• To keep records of work performed and honor workmanship guarantees.
• To improve our website and our service.

Website analytics

We use Google Analytics to understand how visitors find and use this website so we can improve it. It records general activity such as pages viewed, how you arrived, and whether a request form was completed. We do not send your name, email address, phone number, property address, or form notes to Google. You can opt out across all sites with Google's browser add-on at tools.google.com/dlpage/gaoptout.

What we do not do

We do not sell your personal information. We do not rent or trade your contact details to lead-generation companies or other roofing contractors.

Who we share it with

We share information only as needed to do the work: with our own employees and supervised crews, with material suppliers for ordering, with your insurance carrier or adjuster when you ask us to assist with a claim, with our financing partner when you choose to apply for financing, and with service providers who host this website, store our data and deliver our email. We may also disclose information when required by law.

Photos and property images

Inspection photos, including drone imagery, are used to document roof condition, support estimates and substantiate claims. We may use non-identifying project photos in marketing materials. If you prefer that images of your property never be used publicly, tell us and we will note it on your file.

Calls and text messages

By submitting a request you agree that we may contact you by phone, text or email about that request. Message and data rates may apply. You can ask us to stop contacting you at any time and we will honor it.

Data retention and security

We keep project records for as long as needed to service warranties and meet legal and accounting obligations. Information submitted through this site is transmitted over an encrypted connection and stored with access limited to authorized staff. No system is perfectly secure, but we take reasonable measures to protect your information.

Your choices

You may request a copy of the information we hold about you, ask us to correct it, or ask us to delete it where we are not required to keep it. Contact us at office@coopertheroofer.com.

Children

This website is intended for adults. We do not knowingly collect information from children under 13.

Changes and contact

We may update this policy from time to time; the date above reflects the current version. Questions can go to Cooper Building & Roofing Company, Huntsville, Alabama, (256) 539-9111 — office@coopertheroofer.com.